Ending home health agency relationship

Special rules for home health care
In general, most Medicare-certified home health agencies will accept all Medicare patients. An agency isn’t required to accept a patient if it can’t meet the patient’s medical needs. An agency shouldn’t refuse to take a specific Medicare patient because of the patient’s condition, unless the agency would also refuse to take other patients with the same condition.
Medicare will only pay for you to get care from one home health agency at a time. You may decide to end your relationship with one agency and choose another at any time. Contact your doctor to get a referral to a new agency. You should tell both the agency you’re leaving and the new agency you choose that you’re changing home health agencies.